This is regarding the installation of air conditioners in our house in Robert Street. I would like to express my heartfelt thanks to your staff for conducting business and rendering customer service in the most professional manner.
It was great to see how your manager got personally involved in the installation procedure, giving due onsite instructions to his team of installers. Moreover, the installation staffs were also very efficient in completing their job. They ensured that all the components were in proper place without rushing anything.
It was a pleasure to see how professionally your staff entered our house, and completed their job without creating any mess. I was amazed when each of them entered our house after opening their shoes or wiping their shoes on the doormats.
I am also glad to say that the installers have a keen eye for detail, which gave me an installation that is aesthetically pleasing as well as functional.
Please thank your entire team who came to our house for the wonderful job they did. I do not hesitate to say that I have experienced work ethics and customer service in the true sense of the terms! I really hope that you do influence other people who conduct business.
THANK YOU! Thank you for every pain you undertook for helping me in the selection and installation of the appropriate ducted air conditioning system in my house. The end result is awesome. And the professionalism- well, I don’t have words to tell how great it was! The installers carried out a very clean and thorough installation and their service is highly recommended.
I thought that the entire job would take a much longer time, but to my surprise, it was completed in only around 4 hours. I am highly grateful for your support in making me capable of choosing the right product. You provided me with every requisite fact so that I can take an informed, unbiased decision.
Whenever the need arises, I would surely contact you people. I look forward to similar kind of efficient service in future.
I am writing this testimonial to express by genuine thanks to the team at Sydney Home Energy Solutions for the high professionalism and commitment they showed in carrying out an air conditioner installation for us. Apart from having a commercial approach, you guys were very helpful from the very beginning, and your professionalism in terms of timeliness and quality of the installation is worth mentioning.
What I like most about you is that you did not hesitate to complete the job on New Years’ Day because the shipped unit had one missing component. We were kept well-informed of all the decisions taken during the entire installation process, so there were no surprises for us.
I would take every opportunity to recommend your name to my family, friends, colleagues, relatives and acquaintances.
My elderly mother badly required an air conditioner for the hot summer days as well as for the cold winter. Since I reside in US and my mother is in Australia, I had to place my order for the unit using the internet and phone. I spoke with your manager regarding this order.
I truly fall short of words to describe the high grade customer service that my mother and I receive from the entire team, including the manager and installers. It was great to see how your manager personally came and discussed with my mother about the installation requirements. It was very kind of him to schedule the installation ahead of the general turnaround time so that my mother can enjoy a cool ambience in hot summer, and get rid of issues like fatigue and loss of energy owing to the high temperature.
My mother felt very comfortable and delighted with the commendable service of the installers. I must say that they were very professional people. Not only were they excellent in their service, but also very courteous in their manner and treated my mother with great respect.
The entire experience of availing your service, from purchase to installation, was a great one. Your manager as well as your installers truly deserves a great applause. Thanks for your service!
When courtesy and workmanship comes together, it indeed means a lot and you people have proved that! Our new Daikin ducted air conditioner is working very efficiently, thanks to the excellent installation team, who did everything possible to help us out. All the guys were very pleasant and polite, and completed their job without any kind of hassle.
I would especially like to appreciate your professionalism and the prompt installation service you delivered. Your endeavor to expedite the process was simply commendable. I will refer you to all of my friends who are in need of such products and services.
I admit that I accepted your quotation with a little bit of hesitation, since it was not the cheapest one I got. But now, I am entirely satisfied because your quotation has offered me the best return on my investment.
I would again like to tell that I am delighted at the professionalism of your installer, receptionist, owner, in fact, everyone! Given your high level of service, I would definitely contact you people for all my future needs. Also, if anyone requires your services, I would be eager to mention your name.
Very recently, we purchased a ducted air condition unit of Carrier with 6 outlets from you. Your service was commendable and we would like to thank you for that.
Since the ducted air condition was installed, we are experiencing a pleasant change of atmosphere. We can now happily say goodbye to the humid sweaty night that are a result of Australia’s hot summer season. It was indeed great customer service in assisting us to buy such an effective air condition unit.
There were a few minor issues, but these were negligible. On the whole, your service was awesome.
Thanks a lot for not only meeting our expectations but also exceeding them. You really helped us in making the entire process hassle-free, and we would love to recommend you.
Your outlet was not very close to our home but still we were keen on contacting you with the confidence that we would get high quality solutions.
We would like to express our heartfelt gratitude to the entire staff at Sydney Home Energy Solutions for rendering continual support to our new build. Your experience and high-end knowledge of the products as well as their installation drove us to further source the Archer gas fire and Toshiba air conditioning from you. Since it was our new build, we were extremely meticulous that the appropriate products are suggested to us and our expectations are met.
I would like to say a big ‘THANKS’ to Sydney Home Energy Solutions for efficiently installing an Archer Gas Log Fire at my residence. Aurora Climate Systems, who makes this brand, referred you to me after I got some misleading advice from another shop, who told me that this log fire cannot be installed at my place.
I must say that I have taken the right decision in contacting you people. From the very first visit to assess whether installation is possible to the final installation procedure and formalities, I am very much impressed by the knowledge and demeanor of your staff David, whom I found to be simply excellent. Whether it was removal of the old gas log fire or patching up of the brick work or even the setting up of the fresh unit, he carried out everything with ultimate perfection without any mess or fuss. He worked at a stretch for almost 10 hours, and I was extremely delighted to see his ‘no-compromise’ attitude with his work. He also readily gave some finishing touches that were required the next morning. After around 5 days when I faced a minor issue with the heater, again you people were very prompt and proactive with your service.
I am very happy that Aurora Climate Systems referred you to me. I would definitely communicate to them your great service and dedication.
Surely, I would like to recommend your company to my friends, colleagues and everyone else. Thanks again!
A team of professionals led by Manzoor installed a new Daikin system. It was a very hot day in Sydney and they worked until it was completed and with a smile. It was a pleasure having them doing the installation. I strongly recommend them.
I was in the market for a ducted air conditioning system. And I was overwhelmed by the choice, pricing & brands. I visited many stores from the usual big box department stores, and then came across Sydney Home Energy Solutions via the web. Upon calling them, I was pleased that they took the time to answer all my queries.
I visited the store the following week, and settled on a Daikin ducted system. It was setup and installed within a week, I can recommend Sydney Home Energy Solutions to anybody that wants good old fashioned service and expertise.
Recently got ducted AC supply and installed at our home by Sydney Home Energy Solutions. It was a pleasure doing with business with Sydney Home Energy Solutions who were not only professional but been very honest and upfront in their dealings. Entire job was seamlessly executed within the time frame as promised, they ticked all the boxes of being honest and successful operators: ?Communication, ?Prices, ?On-time project completion, ?Professional and Polite. Will highly recommend anyone who are looking for combination of competitive prices and hassle free AC installation. Ask for Mr. Masood, you won’t be disappointed. Finally, thank you boys; appreciate your work and sincerity”. ?God bless you all!
Thank you to Masood and his team at Sydney Home Energy Solutions for helping us with the purchase and install of our ducted air-conditioning system. The guys even came out on a 37 degree day to install for us! Excellent customer service and friendly, professional tradesmen. Highly recommend.
One of the best place to get the efficient fireplace
Was greeted at the door very polite and well-managed people very knowledgeable customer service was excellent Took the time to explain everything to me would recommend coming down and looking at they’re very big display want to thank staff for a lovely experience ?
My recent experience in purchasing and installing my Archer Gas Heater from Sydney Home Energy Solution was very pleasurable. Masood has the knowledge and eager to assist us with in-home consultation, which has made our installation process much easier and smoother.
I will have no qualm in talking with my friends about this unique service.
I have done a lot of research in to purchasing a flued gas fireplace and I have gone to 5 different companies with my research. I happened to notice an ad in the local Blue Mountains Gazette paper for Sydney Home Energy Solutions. They had one of the brands called Archer that I had researched. The moment I walked in to their showroom I was greeted with the utmost courtesy and respect. Their product knowledge and prices made me realize that this was the place I wanted to purchase my gas fireplace from.
Masoud is the owner, and his staff members Ibriham, Gus and Bernie were just as professional as him. The presentation of his showroom is amazing and worth visiting if you’re wanting to purchase a fireplace but want to see it in person first. The installers that Masoud employs were also amazing, nothing was too much trouble for them to make my experience seamless. I just want to thank you Masoud, for being such a lovely human being, a true gentleman and for running such a professional business. With my deepest appreciation, Isabel.
We recently had a gas log heater installed a few days ago and a mantle built to enclose the heater. We are now enjoying the warmth from this standout feature. Sydney Energy Solutions arranged all the work for us and by going that extra yard and getting the mantle it will add extra value to our property. The mantle is a high quality centrepiece with a beautiful finish. The gas heater fitted perfectly into the mantle and is working perfectly. We are looking forward to winter this year. Thanks again Masood. From Gary and Ingrid
We would like to thank the Sydney Home Energy Solutions installers and the company for their efficient and stress free installation of our ducted air conditioning on an extremely warm December day 2016. Their service of our air system from beginning to end was an easy process from selecting the right unit to the completion of this unit. Installation on arrival was very satisfactory with the unit being installed and ready for use in a day. It has been an extremely pleasant summer and we would recommend this company, their representative who was available at any time, and the installers for their punctual, professional and efforts in ensuring our summer was one of pleasant surroundings. Karen Wallis
Easy to deal with. Fast turnaround. Competitive pricing. Gave us some good recommendations for zoning and sizing. Would recommend Masood and his team to family and friends.
Connected with Sydney Home Energy Solutions through hipages.com.au and we have confirmed that they would recommend them
cannot fault them everything was done as they said kept in contact with me all the time..the guys that came out to do the job was very very good..left no rubbish,,explained ,everything.a pleasure to have them
They were pretty good, pretty reliable, responsive and did what they told me they would do.
They were very good and very professional.
Masood, Manzoor and the team were fabulous – from the time the quote was accepted to installation was less than a week. The team of 4 got onto the job and i hardly heard from them, they were neat and tidy beyond expectations, other than the cool air you wouldn’t have noticed anything happened. They had to put in two new vents and replace the air return and there wasn’t dust anywhere. When we need to replace our second unit I will definitely contact Masood.
They were professional, prompt and delivered the product as specified.
Highly recommended great work done by there staff and very good customer service
We were happy with everything, they were very positive and very clean.
Masood is fantastic. Very honest , upfront and great experience overall . Quotes were reasonable. Great work overall.
They were really good, they had to come back to do it in two parts but it was agreeable. He was really nice and came out to give a few quotes before doing the work which he did not have to.
Air Conditioning job was done last 2nd week of January and they have done a good job. Their work was clean and they have cleaned up after themselves. I would highly recommend them to other consumers.
The contractor was very efficient. Their recommendation for unit size was well received. The workers were very well qualified and completed their tasks without prompting. The unit works better than my expectations My home was clean upon their completion and rubbish removed promptly.
We chose Masood over another cheaper quote as he made time for us on 2 different days to explain about the Daikin ducted airconditioning. The installation was perfectly done no mess anywhere it was done very professionally. I highly recommed Masood and his team!
Thank you Massod for your wonderful service. From start to finish, you and your team delivered what you promised on time and with great care. We would recommend you and your team without hesitation. Much gratitude to all of you. Frank and Rita Micallef.
Masood and his team have done a good job with our ducted system. Very accommodating and very patient with all my enquiries. The guys turned up on time and work efficiently. I would definitely recommend to others.