I would like to say a big ‘THANKS’ to Sydney Home Energy Solutions for efficiently installing an Archer Gas Log Fire at my residence. Aurora Climate Systems, who makes this brand, referred you to me after I got some misleading advice from another shop, who told me that this log fire cannot be installed at my place.

I must say that I have taken the right decision in contacting you people. From the very first visit to assess whether installation is possible to the final installation procedure and formalities, I am very much impressed by the knowledge and demeanor of your staff David, whom I found to be simply excellent. Whether it was removal of the old gas log fire or patching up of the brick work or even the setting up of the fresh unit, he carried out everything with ultimate perfection without any mess or fuss. He worked at a stretch for almost 10 hours, and I was extremely delighted to see his ‘no-compromise’ attitude with his work. He also readily gave some finishing touches that were required the next morning. After around 5 days when I faced a minor issue with the heater, again you people were very prompt and proactive with your service.

I am very happy that Aurora Climate Systems referred you to me. I would definitely communicate to them your great service and dedication.

Surely, I would like to recommend your company to my friends, colleagues and everyone else. Thanks again!

Mrs.L.Greenrod (North Ryde )

Thanks a lot for not only meeting our expectations but also exceeding them. You really helped us in making the entire process hassle-free, and we would love to recommend you.

Your outlet was not very close to our home but still we were keen on contacting you with the confidence that we would get high quality solutions.

We would like to express our heartfelt gratitude to the entire staff at Sydney Home Energy Solutions for rendering continual support to our new build. Your experience and high-end knowledge of the products as well as their installation drove us to further source the Archer gas fire and Toshiba air conditioning from you. Since it was our new build, we were extremely meticulous that the appropriate products are suggested to us and our expectations are met.

Greg and Robyn Lenehan (Bundeena)

Very recently, we purchased a ducted air condition unit of Carrier with 6 outlets from you. Your service was commendable and we would like to thank you for that.

Since the ducted air condition was installed, we are experiencing a pleasant change of atmosphere. We can now happily say goodbye to the humid sweaty night that are a result of Australia’s hot summer season. It was indeed great customer service in assisting us to buy such an effective air condition unit.

There were a few minor issues, but these were negligible. On the whole, your service was awesome.

Myat Thuyein (Plumpton)

When courtesy and workmanship comes together, it indeed means a lot and you people have proved that! Our new Daikin ducted air conditioner is working very efficiently, thanks to the excellent installation team, who did everything possible to help us out. All the guys were very pleasant and polite, and completed their job without any kind of hassle.

I would especially like to appreciate your professionalism and the prompt installation service you delivered. Your endeavor to expedite the process was simply commendable. I will refer you to all of my friends who are in need of such products and services.

I admit that I accepted your quotation with a little bit of hesitation, since it was not the cheapest one I got. But now, I am entirely satisfied because your quotation has offered me the best return on my investment.

I would again like to tell that I am delighted at the professionalism of your installer, receptionist, owner, in fact, everyone! Given your high level of service, I would definitely contact you people for all my future needs. Also, if anyone requires your services, I would be eager to mention your name.

Sri Nayak

My elderly mother badly required an air conditioner for the hot summer days as well as for the cold winter. Since I reside in US and my mother is in Australia, I had to place my order for the unit using the internet and phone. I spoke with your manager regarding this order.

I truly fall short of words to describe the high grade customer service that my mother and I receive from the entire team, including the manager and installers. It was great to see how your manager personally came and discussed with my mother about the installation requirements. It was very kind of him to schedule the installation ahead of the general turnaround time so that my mother can enjoy a cool ambience in hot summer, and get rid of issues like fatigue and loss of energy owing to the high temperature.

My mother felt very comfortable and delighted with the commendable service of the installers. I must say that they were very professional people. Not only were they excellent in their service, but also very courteous in their manner and treated my mother with great respect.

The entire experience of availing your service, from purchase to installation, was a great one. Your manager as well as your installers truly deserves a great applause. Thanks for your service!

Deirdre Milliron

I am writing this testimonial to express by genuine thanks to the team at Sydney Home Energy Solutions for the high professionalism and commitment they showed in carrying out an air conditioner installation for us. Apart from having a commercial approach, you guys were very helpful from the very beginning, and your professionalism in terms of timeliness and quality of the installation is worth mentioning.

What I like most about you is that you did not hesitate to complete the job on New Years’ Day because the shipped unit had one missing component. We were kept well-informed of all the decisions taken during the entire installation process, so there were no surprises for us.

I would take every opportunity to recommend your name to my family, friends, colleagues, relatives and acquaintances.

Aran Flanagan (Sydney)

THANK YOU! Thank you for every pain you undertook for helping me in the selection and installation of the appropriate ducted air conditioning system in my house. The end result is awesome. And the professionalism- well, I don’t have words to tell how great it was! The installers carried out a very clean and thorough installation and their service is highly recommended.

I thought that the entire job would take a much longer time, but to my surprise, it was completed in only around 4 hours. I am highly grateful for your support in making me capable of choosing the right product. You provided me with every requisite fact so that I can take an informed, unbiased decision.

Whenever the need arises, I would surely contact you people. I look forward to similar kind of efficient service in future.


This is regarding the installation of air conditioners in our house in Robert Street. I would like to express my heartfelt thanks to your staff for conducting business and rendering customer service in the most professional manner.

It was great to see how your manager got personally involved in the installation procedure, giving due onsite instructions to his team of installers. Moreover, the installation staffs were also very efficient in completing their job. They ensured that all the components were in proper place without rushing anything.

It was a pleasure to see how professionally your staff entered our house, and completed their job without creating any mess. I was amazed when each of them entered our house after opening their shoes or wiping their shoes on the doormats.

I am also glad to say that the installers have a keen eye for detail, which gave me an installation that is aesthetically pleasing as well as functional.

Please thank your entire team who came to our house for the wonderful job they did. I do not hesitate to say that I have experienced work ethics and customer service in the true sense of the terms! I really hope that you do influence other people who conduct business.

B A Granger
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